All collars and leashes are made with 100% hemp fiber. Hemp is biodegradable, comfortable, breathable and non-allergenic. Dyes are nontoxic, safe & eco-friendly.
[PRODUCT QUALITY & GUARANTEES]
All of our products are created with the highest of standards of quality and care. Since each pooch’s activity level and lifestyle will vary, normal wear & tear is to be expected. Unfortunately we cannot offer guarantees on the lifespan of our products.
We are happy to fulfill special orders when possible. Martingale collars available in most patterns. Just email your request to firstname.lastname@example.org
[SIZING AND CARE]
How do I know what size collar is right for my pooch? Start by measuring the circumference of your dog’s neck with a tape measure and add an inch or two to allow for wiggle room. We recommend our 1.50" width Slip Collars for pups weighing 90+ pounds. Hemp will soften as it wears and with each wash. We recommend hand washing separately in cold water. Lay flat to dry.
All orders will be processed within 1- 3 business days. Shipping time is typically 7-14 days. If an item is backordered or has been discontinued, we will notify you immediately.
We use USPS Priority mail service for orders placed within the United States and USPS International for purchases to be shipped overseas. Please contact us at email@example.com a price quote for international shipping.
[RETURNS & EXCHANGES]
We want all of our customers to be 100%, absolutely and completely satisfied with their PINC Paw purchase. We will gladly accept your returns within 30 days of the purchase date.
We will exchange your return or refund it - whichever you prefer.
Any additional costs associated with a return or exchange, including shipping, will be the responsibility of the customer.
Please include a copy of the receipt with your returns and indicate whether it’s a return for a refund or an exchange. If an exchange, please indicate the item you would like to exchange your return for.